We’ve all been there, you’re rushing to get to a certain business before they close,you’re either in a car or on foot, as I was on May 27, 2021, I had to to go to the storage unit to get a lock put on my unit door as my movers were there earlier to drop my stuff but I had no lock at the time. I check there website and My luck, it’s 10 till 6:30 p- closing time and I was on foot about 7 blocks away, every sec counted, I didn’t even want to stop to let them know I’m on my way, I just hustled. I made it at precisely, 6:32p, as I run up out of breath, I said to the one guy in the drive, are they closed? he said yes, I asked if he was Dimitri, he said yes. I called early in the day, spoke with Michael, another nice guy who’d mentioned Dimitri would be on at night if I had a question. Dimitri’s car started and just about to go, I explained my position & w/o hesitation he agreed to go back in his the business ,& put my lock on the unit. Then returned & asked if I would come in and sign the contract, as an earlier attempt did not work. That’s dedication, that’s a good work ethic and that’s excellent customer service!
- Manuel Aranda, 05/28/2021